There are a number of action points you can take to protect yourself from scammers:

Ask the right questions:

To check if someone is legitimate you might want to ask them:

• What is your name and what company do you represent?
• Who owns your company?
• What is your address?

If they avoid answering these questions the “deal” they are offering you is probably a scam. Hang up the phone, delete and block the email or messages through social media, and stop dealing with the person.

Even if they answer all these questions and you are still unconvinced or suspicious, it is better to be on the safe side and cease contact.

Protect your personal information:

• Do not give out any personal, banking or credit card information to anyone who makes unsolicited contact with you. Scammers can impersonate banks and even the ATO – remain vigilant. If in doubt, hang up (or delete the email) and call the institution directly to confirm legitimacy of the request.
• Choose passwords that are hard to work out and never share your passwords. You may even want to consider adding a layer of protection (and ease) with a password management system
• Avoid using the same password for multiple accounts (a password manager can assist with this)
• Make sure your privacy settings are up to date on your social media accounts and share personal information with ‘friends only’. If you receive friend requests from people you don’t know be wary as they may be trying to gain access to your information.

Secure your computer and mobile device:

• Delete and do not open any unsolicited or suspicious emails you receive, and if you have opened them, do not click on any links in these emails.
• Install current anti-virus program on your computer.
• Never send personal information via text message. If you get a text message from your bank or government department asking you to follow a link, be wary. A bank will never ask you to send personal information via email or text and will never ask for your PIN number. If the caller or sender claims to be from a government agency, remember that government departments would never ask you for your personal details via email or text message. 
• Making transactions online is the norm but pay attention to the URL (website address). Look in your navigation bar. Is the url  http:// or https://
  http:// is ok for a regular website but if you’re purchasing online make sure it’s https://
  https:// is a secured site. Whilst scammers can use these sites and you still need to be wary there is an added layer of security.

Be on guard about every offer that is made to you. Remember if it looks too good to be true, it probably is.

The information contained in this blog was obtained from the ASIC Money Smart website (www.moneysmart.gov.au). The Money Smart is an Australian Government initiative to help increase the financial literacy of all Australians.